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Understanding the buzz behind CMDB by Dennis Drogseth, Enterprise Management Associates (EMA).
ITIL v3 demands a new IT analytic approach. View on-demand.
Change is constant: Take control of it! View on-demand.
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Business and IT unite. HP IT Service Management (ITSM) combines powerful HP software with years of experience to transform your IT into a real business and competitive differentiator. See how HP IT Service Management solutions bring people, processes, and technology together to capitalize on change.

Each approach can be implemented on a stand-alone basis, or can be combined with any of the other approaches in order to create a greater positive impact for your IT organization, and those that rely on your IT services.

HP software integrated ITSM solution

Active CMDB Configuration Management Consolidated Service Desk Asset Management Identity Management Consolidated Event & Performance Management End To End Application Management Integration Layer 3rd Party ISVs Reporting - Analytics - Dashboard
Graphic shows the structure of HP software integrated ITSM solution.

Related items

Solutions

» Application Management
» Asset Management
» Configuration Management
» Consolidated Event and Performance Management
» Consolidated Service Desk
itSMF USA platinum sponsor 2006
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» Contact HP Software

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» Read solution blueprint
(.PDF)*

Learn more

» Bridging the IT Operations divide with ITSM white paper
(.PDF)*
» ITSM assessments help to achieve BS 15000 / ISO 20000
» Managing consolidated environments with HP software and HP Services business blueprint (.PDF)*
» HP ITSM education
» HP ITSM consulting
» HP ITSM reference model

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To download the latest version, please go to the Adobe website .

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