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Web site searching
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What are some tips when using keywords or phrases to search?
Use logical expressions to include and/or exclude text combinations. You may also use parentheses to group expressions. As in algebra, the expression inside the parentheses is resolved first. The logical operators you may use are listed below; they must be entered in uppercase.
If you enter multiple words and do not enter any logical operator, the search will treat the words as though the OR operator is entered.
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| Operator
| Search results |
| OR |
OR will find all documents that contain at least one of the words you enter. For example, NNM OR discovery will return documents that contain either NNM or discovery. |
| AND |
AND will find all documents that contain all the words you enter. For example, NNM AND discoverywill return all documents that contain both the words NNM and discovery. |
| NOT |
NOT will find all documents that contain the first word you enter but not the second word you enter. For example, NNM NOT discovery will return documents that contain NNM and do not contain discovery. |
| XOR |
XOR will find all documents containing one word or the other, but not both. |
| NEAR or NEARi |
NEAR will find all documents containing text that is within reasonable proximity of other text. Additionally, you may enter an integer (i) that will specify the maximum number of words that may occur between the first word and the second. For example, word1 NEAR word2 or word1 NEAR12 word2. |
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How do I find an Exact Phrase?
Place double quotes around the text to find an exact phrase. For example: "match this exact text".
What are some examples of text searches?
Review the table below:
| Search text
| Results |
| omniback AND database AND maintenance |
Retrieves documents that contain all three words: "omniback", "database", "maintenance" |
| nnm AND license NOT manuals |
Retrieves documents that contain both "nnm" and "license" and that do not contain "manuals" |
| windows AND (operations OR agent) |
Retrieves documents that contain "windows" and either "operations" or "agent" |
| database oracle |
Retrieves documents that contain either the word "database" or the word "oracle" (same results as if search text is "database OR oracle") |
| "polling interval" |
Retrieves documents that contain the exact phrase "polling interval". |
| polling NEAR10 interval |
Retrieves documents that contain the word "polling" and the word "interval" within 10 words of each other |
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Product & Solutions information searching
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What does product and solution information searching offer?
It allows you to search on many different types of documents that provide information on different products and selected solutions. You can find this type of searching at: www.openview.hp.com/partner/isv/index.jsp.
How does the search page work?
Here is how this page works:
- You can select solutions types and specific products from the lists on the page.
- You can 'check' the types of information you might be interested in viewing (i.e. white papers, product briefs).
- You can 'click' on the information type label to see a pop-up window that describes that information type.
- You can enter keywords or phrases in the text area to narrow your searching.
- You may limit the search results based on the content of the document by entering keywords or phrases. The search text is not case sensitive, although any logical operators must be entered in uppercase.
What are some searching tips when using keywords or phrases?
You can review the searching tips found under the web site search help.
How do the results display?
The results will be returned grouped by information types you have chosen. You can click on the title of the document that is displayed in the result list to view that document (note you may need Adobe Acrobat, Microsoft Word, or Microsoft PowerPoint to view some of these files). Select the check box to the left of the document title to download those documents.
Some documents may not have check boxes next to them because you are not able to download these documents.
What is the document checkout and how does it work?
The document checkout is a location where you can store documents you want to download. It allows you to zip the files into one file for fast and efficient downloading. Documents stored in document checkout will only be available during your current browser session and will not be available after you close your browser.
You will need WinZip to open files that you download because they will be compressed in a .zip format.
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News & Information searching
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What does news and information searching offer?
It allows you to search on many different types of information available in the HP OpenView news area including: press releases, newsletters, analyst reports, customer successes, events, and articles. See: http://h20229.www2.hp.com/news/napi.html.
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Technical support searching
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How do I find help on searching the technical knowledge base?
Review this page.
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HP Passport
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What is HP Passport?
HP Passport is a web based application that allows you to create profiles that simplify navigation through the HP OpenView web site. Read more about HP Passport.
What are some common questions about HP passport?
Go to common questions with HP Passport to find more information.
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Demos, downloads and evaluation software
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The evaluation software that I want to download is not available on the web. How do I obtain it?
You can contact your local sales representative to obtain a physical CD version. Please check the how to buy section of the web site.
Are there plans to add new demos and downloads to the HP OpenView web site?
We will publish new versions of demos and download software as they become available.
Who do I contact if I have problems accessing the web pages of any of the demo or download areas?
Submit your feedback using the webmaster feedback form.
Where can I find frequently asked questions (FAQs) related to product downloads?
Go to the download FAQs page.
I need an extension on the evaluation software that I downloaded. Where do I go to extend the evaluation period?
You can extend most HP OpenView evaluation software once for 120 days by contacting a regional password center. The information is available on the password delivery service web site.
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Conflict with Norton Internet Security and Firewall software
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Why don't the promotion images display?
Some promotions will not display when Norton Internet Security (NIS) is installed and ad blocking is enabled. Change the NIS configuration to disable ad blocking. Visit www.symantec.com/ for more information.
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